Board Officers

President: Wayne Svoboda, DVM

Wayne Svoboda DVMWayne is an Arizona veterinarian who has donated his time and expertise for over 20 years to provide canine safety training and veterinary care to police K9 teams. He has joined the FSDS to oversee curriculum for our Canine Safety Program and will lead the efforts to expand our training to include advanced canine life support. Wayne’s love for animals, professional expertise and demonstrated commitment to his community make him a invaluable asset to the FSDS

Treasurer: Erica McFadden, PhD

Erica McFadden headshotErica McFadden currently serves as the Executive Director of the Arizona Developmental Disabilities Planning Council. Erica has more than 20 years of experience working with various non-profits in different positions in the disability field including: counselor, consultant, educator, researcher, grant-writer, lobbyist, marketer, and executive director. Most recently, she served as Senior Policy Analyst at Arizona State University’s Morrison Institute for Public Policy where the majority of her research focused on addressing disability policy issues in Arizona.  Erica has presented at numerous conferences and published academic articles, book chapters, policy briefs and reports on disability with a special focus on governance.  She holds a PhD in Public Administration & Policy from Arizona State University, an MSW from Virginia Commonwealth University, and dual bachelor’s degrees from the University of Texas at Austin. Erica also has cerebral palsy.

Recorder: Jackie Cromer

A dog lover forever!  Jackie has been a small business owner for the last 40 years.  She owned a large salon on Portland, Oregon for 24 years.  After her first few years, she was recruited to relocate her salon to the foremost financial district business building in Portland.  With her innovative and unique marketing / PR ideas, she increased her client base from 100 to approximately 1,000 clients per week.  To expand her business, she partnered with a local author to do workshops and clinics on subjects from “Managing Meetings When You are Not in Charge” to “Small Businesses: Create Your Image to Attract Your Desired Clientele”.  In addition, she authored many articles for various national magazines on the same subjects.  She has served on the Portland Boards for the Girl Scouts of America and Women Meaning Business.  An artist herself, she owned a gallery highlighting glass, wood, metal, paper and fibre art.  Today, she reviews contracts and provides marketing services for several realtors.  She is a grandmother that loves her family and her dogs!

Board Member:  Brenda Renou, CNP

Brenda Renou, CNP has has worked with many disability organizations since 2007. Many of those years had been spent with organizations that train service dogs. Brenda holds a bachelor’s degree in Nonprofit Leadership and Management from Arizona State University and a Nonprofit Youth & Human Service Leadership & Management Certificate through Nonprofit Leadership Alliance, which gives her the Certified Nonprofit Professional designation. Brenda previously worked with the Arizona Developmental Disabilities Planning Council and contributed to the Council’s service dog blog. She was formerly the commission chair with the City of Surprise Disability Advisory Commission. She is the author of the Life With Service Dogs blog. Brenda had been a service dog trainer for many years. She has also been a service dog user since 2010, which allowed her to become much more active in the community.


Meet Our Management

Executive Director:  Karen Sendelback

Karen brings a strong background in the not-for-profit sector to her role as Executive Director of the Foundation for Service Dog Support.

Most recently with World Vision USA, Karen was responsible for increased fundraising specifically through corporate engagement programs that helped increase the donor base, donor retention and the donor pipeline.  Her team expanded cause marketing efforts, raising $10M in the first 3 years; raised $5.7M through a volunteer ”care kit” program; and raised $18M through workplace giving/matching gifts programs.

At Utah Food Bank, Karen served as Executive Director with responsibilities  for statewide operations, partnering with 130 human services organizations to serve hungry families in need.   She established the southern Utah distribution center and oversaw increased warehouse efficiencies to better serve the people of the state while overseeing increased fundraising by 62% from corporate and foundations and from individual giving by 17% in 2 years.

As President & CEO of World Food Program US, Karen provided innovative leadership in uniting individuals, companies, and foundations supporting international hunger relief efforts.  She revitalized organizational capacities across public policy, outreach, education, marketing & communications, fundraising , and operations.  She initiated the organization’s first performance management system and oversaw the team’s fundraising increases from $5M to over $24M annually as well as successfully lobbying for the expansion of the McGovern-Dole Program for international school meal programs to $84M.

At American Kidney Fund, Karen served as Executive Director, directing services to kidney disease patients throughout the US.  In addition to managing efforts to increase annual revenue to from $14 to $58M, she orchestrated the organization’s US marketing plan, and re-branding while positioning it on the national stage through partner organizations and coalitions.

Prior experience includes, American Lung Assn, Guide Dogs for the Blind, and American Red Cross

With a proven track record of strategic thinking and maximizing results, Karen’s record of management and fundraising successes reflects an ability to oversee “big picture” strategies while simultaneously directing day-to-day operations.


Meet Our Staff

The FSDS is unique among service dog training programs in that we actively seek out credentialed, pre-screened, and professional educators to lead our service animal and canine safety training courses.

Associate Facility Manager and Lead Trainer: Jessica Parker

FullSizeRenderJessica graduated from Animal Behavior College in 2017 and has been recently promoted to lead trainer.   As well as being a certified trainer she is also certified in animal CPR and has volunteered at the White German Shepard Rescue during school to help train basic obedience for their dogs in order to find them faster loving homes. Her dream has always been to work with animals, and finds training to be especially rewarding. She always brings a positive attitude to her work space and is open minded to any new information that could help us succeed.

Lindsey and BentleyLindsey Carlson / Training Assistant

Lindsey Carlson is a graduate of the FSDS training program, and raised a dog for a military veteran.  She is a recent HS graduate and will attend college locally beginning the Fall of 2019.  She is also an intern an Academy Intern, working on her professional development with the FSDS to earn her Master Trainer designation.

Christy Shepherd / Regional Assessor

1277594_557099754345565_1217602995_o-1Christy is a mother to two young children, and an Air Force wife. She is a professional trainer who has earned her CCPDT-KA, CTDI (Certified Trick Dog Instructor), AKC evaluator, Stunt Dog Judge, and a service dog evaluator with Foundation for Service Dog Support. She loves spending time with her family, and her own pups. She enjoys therapy visits with her dogs, horseback riding, and doing search and rescue training. She has attended Empire State University, and plans to continue her education to obtain her Master’s and/or PsyD in Psychology.  She has recently moved to Colorado and is loving the sunshine!