President: Wayne Svoboda, DVM
Wayne is an Arizona veterinarian who has donated his time and expertise for over 20 years to provide canine safety training and veterinary care to police K9 teams. He has joined the FSDS to oversee curriculum for our Canine Safety Program and will lead the efforts to expand our training to include advanced canine life support. Wayne’s love for animals, professional expertise and demonstrated commitment to his community make him a invaluable asset to the FSDS.
Recorder: Jackie Cromer
A dog lover forever! Jackie has been a small business owner for the last 40 years. She owned a large salon on Portland, Oregon for 24 years. After her first few years, she was recruited to relocate her salon to the foremost financial district business building in Portland. With her innovative and unique marketing / PR ideas, she increased her client base from 100 to approximately 1,000 clients per week. To expand her business, she partnered with a local author to do workshops and clinics on subjects from “Managing Meetings When You are Not in Charge” to “Small Businesses: Create Your Image to Attract Your Desired Clientele”. In addition, she authored many articles for various national magazines on the same subjects. She has served on the Portland Boards for the Girl Scouts of America and Women Meaning Business. An artist herself, she owned a gallery highlighting glass, wood, metal, paper and fibre art. Today, she reviews contracts and provides marketing services for several realtors. She is a grandmother that loves her family and her dogs!
Treasurer: Erica McFadden, PhD
Erica McFadden currently serves as the Executive Director of the Arizona Developmental Disabilities Planning Council. Erica has more than 20 years of experience working with various non-profits in different positions in the disability field including: counselor, consultant, educator, researcher, grant-writer, lobbyist, marketer, and executive director. Most recently, she served as Senior Policy Analyst at Arizona State University’s Morrison Institute for Public Policy where the majority of her research focused on addressing disability policy issues in Arizona. Erica has presented at numerous conferences and published academic articles, book chapters, policy briefs and reports on disability with a special focus on governance. She holds a PhD in Public Administration & Policy from Arizona State University, an MSW from Virginia Commonwealth University, and dual bachelor’s degrees from the University of Texas at Austin. Erica also has cerebral palsy.
Meet Our Management
Executive Director: Karen Sendelback
Karen brings a strong background in the not-for-profit sector to her role as Executive Director of the Foundation for Service Dog Support.
Most recently with World Vision USA, Karen was responsible for increased fundraising specifically through corporate engagement programs that helped increase the donor base, donor retention and the donor pipeline. Her team expanded cause marketing efforts, raising $10M in the first 3 years; raised $5.7M through a volunteer ”care kit” program; and raised $18M through workplace giving/matching gifts programs.
At Utah Food Bank, Karen served as Executive Director with responsibilities for statewide operations, partnering with 130 human services organizations to serve hungry families in need. She established the southern Utah distribution center and oversaw increased warehouse efficiencies to better serve the people of the state while overseeing increased fundraising by 62% from corporate and foundations and from individual giving by 17% in 2 years.
As President & CEO of World Food Program US, Karen provided innovative leadership in uniting individuals, companies, and foundations supporting international hunger relief efforts. She revitalized organizational capacities across public policy, outreach, education, marketing & communications, fundraising , and operations. She initiated the organization’s first performance management system and oversaw the team’s fundraising increases from $5M to over $24M annually as well as successfully lobbying for the expansion of the McGovern-Dole Program for international school meal programs to $84M.
At American Kidney Fund, Karen served as Executive Director, directing services to kidney disease patients throughout the US. In addition to managing efforts to increase annual revenue to from $14 to $58M, she orchestrated the organization’s US marketing plan, and re-branding while positioning it on the national stage through partner organizations and coalitions.
Prior experience includes, American Lung Assn, Guide Dogs for the Blind, and American Red Cross
With a proven track record of strategic thinking and maximizing results, Karen’s record of management and fundraising successes reflects an ability to oversee “big picture” strategies while simultaneously directing day-to-day operations.
Meet Our Staff
The FSDS is unique among service dog training programs in that we actively seek out credentialed, pre-screened, and professional educators to lead our service animal and canine safety training courses.
Associate Facility Manager and Lead Trainer: Jessica Parker
Jessica graduated from Animal Behavior College in 2017 and has been recently promoted to lead trainer. As well as being a certified trainer she is also certified in animal CPR and has volunteered at the White German Shepard Rescue during school to help train basic obedience for their dogs in order to find them faster loving homes. Her dream has always been to work with animals, and finds training to be especially rewarding. She always brings a positive attitude to her work space and is open minded to any new information that could help us succeed.
Lindsey Carlson is a graduate of the FSDS training program, and raised a dog for a military veteran. She is a recent HS graduate and will attend college locally beginning the Fall of 2019. She is also an intern an Academy Intern, working on her professional development with the FSDS to earn her Master Trainer designation.
Christy Shepherd / Regional Assessor
Christy is a mother to two young children, and an Air Force wife. She is a professional trainer who has earned her CCPDT-KA, CTDI (Certified Trick Dog Instructor), AKC evaluator, Stunt Dog Judge, and a service dog evaluator with Foundation for Service Dog Support. She loves spending time with her family, and her own pups. She enjoys therapy visits with her dogs, horseback riding, and doing search and rescue training. She has attended Empire State University, and plans to continue her education to obtain her Master’s and/or PsyD in Psychology. She has recently moved to Colorado and is loving the sunshine!